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Between the 6th and 10th of August 2011, a number of cities in England experienced serious civil disorders now commonly referred to as the English riots. The riots are being regarded by many as the most serious disturbances in the UK since the Brixton riots of the early 1980s, resulting in over 3,000 arrests and by mid‐September, over 300 convictions. Whilst the post‐mortem into the “causes” for the English riots continues, the Criminal Justice System (CJS) is rapidly dispensing severe punishments upon those who have been identified. Yet, despite the “informed” commentary and assertions espoused within the national and local media, there is still little information about those who were processed though the CJS as a consequence of their “involvement” in the riots. Arguably, the social, political, and media reactions have impeded a clear and considered exploration of the rioters (characteristics and previous experiences) and what factors may have contributed to their involvement.

Drawing upon a specially configured dataset, incorporating social, economic, and criminogenic information of those convicted and sentenced by the courts in the initial weeks following the riots in Manchester, this paper is concerned with providing a case study of the individuals involved. In doing so, it inevitably explores the potential limits of any data constructed through the lens of the CJS.

The emerging profile demonstrates that the individuals convicted as “rioters” are often assessed as having multiple and entrenched issues around housing, employment, finances, and mental health. Agencies such as the Probation Service must now carefully reflect upon such profile information in developing their response to this type of offending behaviour, understanding the risks such individuals may pose but also the potential for the “rioters” to establish an offence‐free life on completion of their order or prison sentence.

Whilst acknowledging its limitations, the findings from this analysis make an early contribution to an important debate regarding the response of CJS agencies supervising the “rioters”.

Community safety partnerships have a new statutory duty to reduce reoffending. A key stage in developing a strategy to do this is to understand the problem. The development of offender problem profiles will be an important part of the process. This article, drawing on experience from local partnerships, discusses how partnerships might go about developing offender problem profiles.

Using techniques developed mainly in subjective well-being and “happiness” studies, the purpose of this paper is to discuss the applicability of these and related methods for understanding and evaluating the emotional responses experienced within the live music event environment.

The concept of “experience” is debated and set within the context of music events designed to create a specific type of emotional experience for the attendees. The main tools for researching experiences over a time period are considered focusing on the “experience sampling method” (ESM) (Csikszentmihalyi, 1997) and the “day reconstruction method” (Kahneman et al., 2004). These methods are critiqued in terms of their usefulness and practicality as research tools in the study of audience emotions.

A revised method was then developed and a small-scale trial undertaken at a live music event, the results of which are presented and discussed. A conceptual model illustrating the interconnectedness of experience is introduced as an example of the application of the data gathered through this method to theory development. The paper concludes by reflecting on both the methodological appropriateness and practicality of ESMs as a way of gathering valuable data on the emotions engendered by events.

An obstacle yet to be overcome is using this data to predict attitudinal and behavioural change related to arts marketing goals. However, studies in other areas have clearly shown that emotional response is a significant indicator of future behaviour suggesting that the potential is there.

The trialled method provides a useful starting point for better understanding the complexity of emotional effects triggered at live music events.

The paper concludes that an adaptation of these methods has the potential to provide much needed rich and credible data on the feelings and emotional reactions triggered by different elements of a live event.

Public education in the United States is White, middle class, and urban/suburban normed. However, in the past decade, national population trends show an increase in minority populations, particularly in the southeastern United States. This trend has resulted in a cultural mismatch between teachers who are not trained in strategies that are responsive to the needs of a diverse student population. Novice teachers in a rural school district in eastern North Carolina participated in a study to examine the degree to which they were prepared to successfully interact with their culturally diverse student populations through the lens of culturally relevant classroom management (CRCM), based on their training at either historically White (HWIs) or Black (HBCUs) postsecondary institutions. As part of this larger study, we found that teachers trained at HWIs, although well-intentioned, enter the classroom far less prepared than their HBCU-trained counterparts. However, for both groups of novice teachers, intercultural interactions earlier in their lives seem to have a greater influence than institutional effects on effective, culturally relevant classroom management practices.

High-profile critical incidents involving multiple witnesses, particularly terrorist attacks, have increased over the years. The purpose of this paper is to describe the components of a witness interview strategy for this type of investigation. Central to these cases is a need for a triage system which deals with a large number of witness/victim interviews that must be conducted fast time.

This paper was developed based on the experience of the authors who provide practical advice and support to these types of investigations and a dialogue with police interview advisers involved in developing this type of strategy.

A witness interview strategy for critical incidents involving multiple witnesses should be set within a framework that covers initial contact with the witnesses, the interview process and post-interview processes.

It is important that a witness interview strategy is developed for any critical incident involving multiple witnesses to ensure that what could otherwise be a chaotic process is effectively managed.

No other papers have been published that consider the development of witness interview-strategies for multiple-witnesses in critical incidents.

The purpose of this paper is to identify and map out consumer emotions and their triggers and coping strategies practiced when the consumer has a dissatisfactory footwear product experience.

A content analysis approach was employed to determine various types of consumer emotions and coping strategies and organize them into content categories in a systematic fashion. In-depth interviews were conducted with 13 female consumers.

The researchers propose a typology of emotional triggers in the pre- and post-purchase stages which describe consumers’ dissatisfactory purchase experiences with footwear products. Three negative emotional triggers in the pre-purchase stage were identified, including the act of shoe shopping itself, poor availability of products, and unfair return on investment. Negative emotional triggers that caused consumers’ stresses in the post-purchase stage included uncertainty in outcome and unmet expectation. Problem- and emotion-focussed coping strategies were also identified.

This study used snowball sampling for locating a hidden consumer population that was dissatisfied with footwear products. Although the number of interviewees was appropriate for a qualitative study, the size limits generalization of study findings.

Implications of this study for the footwear industry are to provide better products for the consumer to reduce her emotional stress and increase satisfaction. The industry may consider restructuring size assortments, evaluating users’ experiences, improving product quality, performance, and service, and providing customization.

Literature is lacking on the ways in which consumers manage stressful emotional experiences of footwear purchase-related situations. This research is the first to identify valuable information on the mechanism of female consumers’ negotiation process of pre- and post-purchase footwear experiences. It is of value to researchers, designers, manufacturers, and retailers.

The purpose of this paper is to consider a major cause of miscarriages of justice worldwide, namely the police investigative and interviewing process.

This phenomenon is examined through the lens of psychiatric and psychological research findings and subsequent recommendations that have made a significant impact in term of changes to legislation, policy, and practice in the UK.

The paper shows that despite major improvements in this area in the UK there is still no room for complacency, as miscarriages of justice continue to occur both here and worldwide.

This paper calls for researchers to continue to identify the weaknesses in the police investigative and interview process and to propose reform based on their scientific findings.

The paper highlights what remains a somewhat neglected piece of the investigative jigsaw, namely the interviewing of adult victims and witnesses, pinpointing this as an area where transparency and further research is required.

The purpose of this paper is to discuss two distinct but interrelated areas, namely witness/victim and suspect interviewing, and to argue that both must continue to evolve, suggest how they might do so, and that this process must be driven by emergent theory and contemporary empirical research.

The paper outlines the impact of psychological theory and empirical research to investigative interviewing in recent decades.

It is argued that in order to stay ahead of the game, the field of investigative interviewing (suspect and witness) must continue to evolve in such a manner that not only protects and fosters the important practitioner/academic relationship, but also ensures that future directions are driven by empirical research, with recourse to emergent theory.

The paper outlines the impact of psychological theory and empirical research on investigative interviewing and the consequent enhancement of the interviewing of both suspected offenders and witnesses. The paper demonstrates that working closely together academic research can make a difference, and influence law, policy decisions and training guidelines in order to improve practice.

The paper aims to focus on a long standing, but increasingly problematic, occurrence in academic writing and publishing – plagiarism.

This is an opinion piece based on the current situation in academic publishing, particularly in the online environment.

Plagiarism has been common among generations of students in secondary and tertiary education and the situation has not improved. Many tertiary institutions almost never make a forceful response to cases of plagiarism for fear of litigation. “Litigation‐creep” has spread, with universities regularly adopting avoidance measures rather than tackling the issue head‐on.

The paper offers the view that it is now an opportune time for all involved in research and writing, editing and publishing to look seriously at the issue of plagiarism, and to create clearly and fully articulated protocols regarding the nature, context and penalty for plagiarism.